Deposit and savings clerk
よちょきんかかりいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Deposit and Savings Counter Clerks
Summary
Deposit and savings clerks handle deposit and savings-related tasks at bank counters, including opening deposit accounts, processing deposits and transfers, passbook recording, cash card issuance, and cash transactions.
Description
Deposit and savings clerks perform deposit and savings operations at bank branch counters, such as account opening procedures, passbook recording, cash card issuance, transfer and remittance processing, and balance inquiries. They accurately handle cash transactions and manage passbooks and cards, respond to customer inquiries and consultations, and provide guidance on various financial products and services. The work primarily involves data entry using computer terminals, requiring high attention to detail and accuracy as mistakes are not tolerated.
Future Outlook
With the spread of cashless payments and online transactions, counter operations are declining, but demand for services for the elderly and complex financial services will remain to some extent. Improvements in customer service quality and acquisition of digital skills are required.
Personality Traits
Bright and good at communication / Polite and accurate / Strong sense of responsibility
Work Style
Contract employee / Full-time employee / Partial remote possible / Shift work / Store work
Career Path
Window staff → Senior window clerk → Window leader → Branch operations staff → Head office staff
Required Skills
Cash handling / Data entry / Passbook recording and cash card issuance operations / Phone response / Transfer and remittance operations
Recommended Skills
Business manners / Communication skills (English) / Financial product knowledge / Honorific language
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Extreme care is needed when handling money. |
| Communication Skills | Because clear and polite explanations are required in customer service. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are central, and adherence to procedures is more important than creativity. |
Related Qualifications
- Bank Operations Certification Exam (Deposit Operations)
Aliases
- Bank window clerk
- Savings window clerk
Related Jobs
- Asset management window staff
- Currency exchange staff
- Loan window clerk