Department Store Salesperson
ひゃっかてんはんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Department Store Sales Clerks
Summary
Job responsible for customer service and product sales on department store sales floors. Provides high-quality service to improve customer satisfaction.
Description
Department store salespeople provide product information explanations, recommendations, and support for fittings or trials to customers in various sales areas of department stores. They handle a wide range of tasks including product merchandising, inventory management, sales tallying, gift wrapping, and cash register operations, and are always required to demonstrate high hospitality. They receive training in customer service manners and sales techniques to maintain brand image, and with experience, can advance to roles such as chief, store manager, or buyer. Flexible responsiveness to diverse customer needs, such as inbound tourism support and seasonal events, is also important.
Future Outlook
Although competition is intensifying due to the spread of e-commerce, steady job demand is expected from experiential services, gift demand, and recovery of inbound tourists.
Personality Traits
Attentive / Cheerful Personality / Enjoys Customer Service / Polite and Courteous
Work Style
Part-time Available / Shift Work / Transportation Allowance / Weekend and Holiday Work
Career Path
Junior Salesperson → Senior Salesperson → Shop Manager → Chief → Assistant Store Manager → Store Manager → Buyer → Supervisor
Required Skills
Cash Register Operation / Customer Service Manners / Gift Wrapping / Inventory Management / Product Knowledge / Sales Management
Recommended Skills
Communication Skills / Foreign Language Conversation (English) / Office Software / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because adaptability to changes in seasons and trends is necessary. |
| Attention to Detail & Accuracy | Because attention to detail is required in product merchandising and wrapping, etc. |
| Communication Skills | Because smooth communication with customers directly leads to sales. |
| Physical Stamina & Endurance | Because it involves long hours of standing work and frequent movement. |
| Stress Tolerance | Because it is necessary to endure stress during busy periods and complaint handling. |
Related Qualifications
- Salesperson Certification
- Service Hospitality Certification
Aliases
- Department Store Clerk
- Department Store Salesperson
Related Jobs
- Apparel Salesperson
- Convenience Store Clerk
- Event Salesperson
- Shop Clerk