Dental Receptionist (Dental Assistant)
しかうけつけばかり（しかじょしゅ）
Industry & Occupation
Classification
Summary
In dental clinics, dental receptionists handle reception duties, treatment assistance, billing processes, etc., and support dentists and dental hygienists through patient interaction, appointment management, and chart preparation.
Description
Dental receptionists (dental assistants) serve as the front desk at dental clinics, handling patient reception and guidance, insurance card checks, pre-treatment preparations, electronic chart operations, treatment assistance, instrument disinfection and preparation, billing processes, receipt creation, phone responses, and appointment management, among a wide range of duties. Acting as a bridge between patients and medical staff, they support smooth clinic operations and contribute to improving the work efficiency of dentists and dental hygienists.
Future Outlook
Stable demand is expected due to increasing dental care needs from an aging population with low birth rates and the growing number of dental clinics. As medical administration becomes more efficient and digitized, the importance of acquiring IT skills will increase.
Personality Traits
Able to provide bright and polite customer service / Attentive / Good team player / Strong sense of responsibility
Work Style
Clinic Work / Full-time / Overtime / Part-time / Shift
Career Path
Junior Dental Assistant → Senior Dental Assistant → Medical Administration Supervisor → Medical Administration Manager → Clinic Manager
Required Skills
Appointment Management / Communication Skills (Patient Interaction) / Electronic Chart Operation / Office Software / Phone Handling / Receipt Creation
Recommended Skills
Communication Skills / Complaint Handling / Hygiene Management / Medical Terminology
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is required for insurance claims and chart entries. |
| Communication Skills | Smooth communication with patients and healthcare professionals is essential. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks mainly consist of routine work following manuals. |
Related Qualifications
- Dental Assistant Certification Exam
- Medical Administration Skills Certification Exam
Aliases
- Dental Assistant
- Dental Medical Clerk
Related Jobs
- Dental Hygienist
- Medical Clerk
- Medical Secretary