Dental Receptionist
しかうけつけがかり
Industry & Occupation
Classification
Summary
A clerical position at dental clinics handling patient reception, appointment management, accounting, insurance claims, etc., to facilitate smooth treatments.
Description
Dental receptionists act as the front desk of dental clinics, managing patient arrivals, phone responses, appointment scheduling, insurance card verification, chart preparation, and more. After treatments, they handle accounting, recept creation, insurance claims, and coordinate treatment schedules with clinic staff. Accurate clerical work and courteous service are required, along with essential knowledge of medical terms and insurance systems.
Future Outlook
Dental visits are steadily increasing due to an aging population and the spread of preventive dentistry. Demand for IT skills is also rising with online reservations and electronic medical records.
Personality Traits
Attentive / Bright Personality / Excellent Communication Skills / Polite and Courteous / Strong Sense of Responsibility
Work Style
Clinic Work / Full-time / Part-time / Shift
Career Path
Dental Medical Clerk → Medical Clerk Leader → Medical Clerk Manager → Clinic Manager → Medical Secretary
Required Skills
Accounting Processing / Appointment Management / Communication Skills (Reception) / Health Insurance Card Management / Recept Creation
Recommended Skills
Insurance System Knowledge / Recept Computer Operation / Service Manners / Telephone Response
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required since errors in insurance claims or accounting are unacceptable. |
| Communication Skills | High communication skills are essential for patient interaction and staff coordination. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily routine tasks, so creative thinking is not particularly needed. |
| Physical Stamina & Endurance | Mainly desk work with low physical demands. |
Related Qualifications
- Medical Billing Claims Proficiency Certification Exam
- Medical Office Skills Proficiency Examination
- Recept Practical Ability Certification
Aliases
- Dental Clinic Reception
- Dental Reception Staff
Related Jobs
- Hospital Reception
- Medical Clerk