Delivery Sales Agent
はいたつがいこういん
Industry & Occupation
Classification
Summary
A job that delivers packages or goods to customers along a predetermined route, while also performing sales tasks such as collecting payments and taking orders.
Description
Delivery sales agents deliver goods or packages to customers based on a designated route, engage in direct communication with customers in their assigned area to collect payments and take orders for products. They drive vehicles, handle loading and unloading, invoice processing, and delivery record management, and are required to build trust-based relationships to maintain and improve customer satisfaction. Optimizing regular visit routes and responding to traffic and weather conditions are also important elements.
Future Outlook
While stable demand is expected due to the expansion of the EC market, changes in work styles are anticipated due to technological advancements such as autonomous driving and drone delivery.
Personality Traits
Excellent Communication Skills / Good at Time Management / Patient / Strong Sense of Responsibility
Work Style
Company Car Use / Direct to/from Work / Night and Early Morning Work / Shift
Career Path
Route Delivery Staff → Senior Driver → Delivery Leader → Delivery Manager → Logistics Manager
Required Skills
Invoice Processing / Loading and Unloading of Packages / Route Navigation / Safe Driving
Recommended Skills
Basic Maintenance and Inspection Knowledge / Customer Management / Smart Device Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Essential for accurate invoice processing and preventing misdeliveries. |
| Communication Skills | Necessary to build trust through smooth communication with customers. |
| Physical Stamina & Endurance | Involves carrying heavy loads and long hours of driving. |
| Stress Tolerance | Required to perform tasks under stress such as time constraints and traffic jams. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Limited room for new ideas as it mainly involves standardized route operations. |
| Learning Agility & Knowledge Acquisition | Limited need for acquiring specialized knowledge. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Delivery Driver
- Route Delivery Worker
- Sales Driver
Related Jobs
- Distribution Center Operator
- Mail Delivery Worker
- Parcel Delivery Driver