Damage Assessment Clerk
そんがいさていがかりじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Other Sales and Marketing Clerical Occupations
Summary
In damage insurance companies, etc., clerical position that calculates damage amounts in accordance with policy terms and contract conditions based on accident and damage reports from policyholders, and determines the eligibility and amount of insurance payments.
Description
Damage Assessment Clerks review documents such as accident reports, estimates, and photos submitted by policyholders upon occurrence of insurance accidents, and calculate damage amounts based on insurance policies. They confirm accident situations and evaluate damage amounts to determine payment eligibility and amounts. As needed, they coordinate with external experts such as repair shops, medical institutions, and lawyers, input data into internal systems, and create reports and notifications. They also handle customer correspondence and complaints, collaborating with other departments to provide appropriate services.
Future Outlook
While routine tasks will become more efficient due to digitalization of insurance payment operations and introduction of automatic assessment systems, tasks requiring experience in complex cases and customer correspondence will remain. Demand is expected to increase for personnel skilled in AI utilization and data analysis.
Personality Traits
Cautious / Excellent communication skills / Objective / Strong sense of responsibility
Work Style
Career Path
Damage Assessment Clerk → Senior Assessment Clerk → Assessment Manager → Insurance Payment Department Manager → Adjuster
Required Skills
Damage Assessment / Document Review / Excel Operation / Insurance Policy Knowledge / Internal System Operation
Recommended Skills
Compliance / Damage Insurance Practice / Data Analysis / Negotiation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Logical thinking is required to perform damage calculations based on contract clauses and policy terms. |
| Attention to Detail & Accuracy | Because small errors in documents or numbers can lead to judgment mistakes. |
| Problem Solving | Because it is required to make appropriate judgments and derive solutions for unexpected cases. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Since the work mainly follows regulations and standards, creative ideas are rarely needed. |
| Physical Stamina & Endurance | Since it is mainly desk work, physical load is low. |
Aliases
- Damage Insurance Assessor Clerk
- Insurance Claims Assessor Clerk
Related Jobs
- Damage Insurance Adjuster
- Damage Insurance Contract Clerk
- Damage Insurance Investigator
- Insurance Claims Payer