Counter Hostess
かうんたーほすてす
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Hospitality Entertainment Workers and Geisha
Summary
A profession that provides food, drinks, and conversation to customers across the bar counter, creating the store's atmosphere.
Description
Counter hostesses serve beverages and light meals to customers at counter seats in bars or lounges, creating a comfortable time through customer service and conversation. They handle order taking, drink serving, conversations tailored to customer moods, atmosphere building, and simple billing. They collaborate with bartenders and other staff, and are involved in maintaining clean counters and inventory management. As part of the nighttime economy, opportunities to leverage language skills for inbound tourists are increasing.
Future Outlook
With the expansion of the nighttime economy and the increase in inbound foreign tourists, demand for customer service in bars and lounges is expected to remain stable. Hostesses with language skills and digital abilities are seeing increased value.
Personality Traits
Attentive / Cheerful Personality / Good Listener / Patient / Smiles a Lot
Work Style
Full-time Employee / Night Shift / Part-time / Shift / Side Job Allowed
Career Path
Counter Hostess → Chief Hostess → Store Manager → Area Manager → Event Coordinator
Required Skills
Cash Handling / Customer Response Skills / Customer Service Manners / Hygiene Management and Cleaning / Knowledge of Alcoholic Beverages
Recommended Skills
Bartending / Cooking / Foreign Language Conversation / SNS Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because it is necessary to build relationships through conversations with customers and enhance satisfaction. |
| Stress Tolerance | Due to high-stress situations such as night shifts and handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because interpersonal interactions are more central than logical analysis. |
| Numerical & Quantitative Analysis | Because advanced numerical analysis is not required. |
| Planning & Organization | Because immediate responses are required more than detailed planning. |
Related Jobs
- Bartender
- Hall Staff