Counter Clerk (Amusement Facilities)
カウンターじむいん（ごらくじょう）
Industry & Occupation
Classification
Summary
Job involving ticket sales, fee settlement, customer guidance, etc., at the counter of amusement facilities.
Description
Counter clerks (amusement facilities) at entertainment facilities such as pachinko parlors, game centers, and amusement parks handle ticket sales, fee settlement, reservation handling, facility guidance, telephone responses, and lost and found services. They must accurately handle cash and electronic money transactions and provide polite and prompt information and guidance to visitors. Back-office tasks such as sales tallying, simple clerical work, and inventory management are also included. They support facility operations through diverse customer interactions and provide comfortable leisure experiences.
Future Outlook
While dependent on the operation of amusement facilities, a certain number of job openings are expected due to increasing domestic and international tourists and leisure demand. Although there are movements toward smartization and unmanned operations, demand for interpersonal services is expected to continue.
Personality Traits
Cheerful Personality / Cooperative / Patient / Polite and Courteous
Work Style
Contract Employee / Part-time/Alba Available / Path to Full-time / Shift Work
Career Path
Counter Clerk (Amusement Facilities) → Chief/Senior Staff → Front Manager → Facility Operations Manager
Required Skills
Basic PC Operation / Customer Service Etiquette / Money Management / Telephone Handling
Recommended Skills
Basic English Support / Complaint Handling / Conversational English / Register Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible responses to busy periods or sudden situations are required. |
| Attention to Detail & Accuracy | Because mistakes in cash settlement or ticket handling are not tolerated. |
| Communication Skills | Because clear and polite responses are required for diverse customers. |
| Stress Tolerance | Because it is necessary to handle complaints and sudden changes in workload. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Work mainly follows operation manuals, so creativity is not particularly needed. |
Aliases
- Amusement Facility Counter Reception
- Counter Reception
Related Jobs
- Amusement Facility Staff
- Front Staff
- Guidance Staff
- Reception Staff