Cosmetics Store Clerk
けしょうひんはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Cosmetics Sales Clerks
Summary
Cosmetics store clerks are customer service sales professionals who sell cosmetics and skincare products, provide counseling, and demonstrate products to offer appropriate beauty recommendations to customers.
Description
Cosmetics store clerks work at stores or department store counters, which serve as face-to-face sales outlets for cosmetics brands. Based on knowledge of skincare and makeup, they propose and explain products tailored to customers' skin types and concerns. They allow customers to experience the products through demonstrations using testers or by providing samples to promote purchases. They conduct promotions to achieve sales targets, manage inventory, handle display tasks, and manage and follow up on customer data. They are required to continuously learn the latest beauty trends and ingredient knowledge.
Future Outlook
Although the importance of face-to-face sales is changing due to the expansion of the e-commerce market, the demand for beauty counseling that emphasizes customer experience will remain, and hybrid promotions using digital tools are expected to advance.
Personality Traits
Enjoys communication / Has approachability / Has empathy / Has interest or concern in beauty / Is meticulous
Work Style
Contract Employee / Department Store Counter Work / Full-time Employee / Part-time Worker / Shift Work
Career Path
Store Staff (Junior) → Senior Beauty Advisor → Chief (Assistant Manager) → Store Manager → Instructor/Trainer → Head Office Staff
Required Skills
Counseling / Hygiene Management / POS Operation / Product Knowledge / Sales and Customer Service Skills
Recommended Skills
Color Theory Knowledge / Communication Skills (English Customer Service) / Makeup Skills / SNS Marketing
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To discern subtle differences in skin type and color tones and make accurate recommendations. |
| Communication Skills | To understand customer needs through dialogue and build trust. |
| Learning Agility & Knowledge Acquisition | Because it is necessary to continuously learn about new products, ingredient knowledge, and trends. |
| Physical Stamina & Endurance | Because physical stamina is required for long hours of standing work and demonstrations. |
Related Qualifications
- Beauty Advisor Certification
- Color Certification
- Makeup Technique Certification
- Service Manners Certification
Aliases
- Beauty Advisor
Related Jobs
- Apparel Salesperson
- Beauty Advisor
- Beauty Counselor
- Cosmetics Researcher
- Drugstore Clerk