Convenience Store Manager (Primarily engaged in sales work)
コンビニエンスストアてんちょう
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
Manages overall convenience store operations to improve sales and customer satisfaction. Handles staff management and training, inventory and ordering management, shift scheduling, customer service, etc.
Description
Convenience store managers conduct sales, ordering, and inventory management based on daily sales plans, and smooth store operations through staff shift scheduling and training. They oversee a wide range of tasks including customer service, complaint handling, cash transactions, shelf stocking and cleaning, safety and hygiene measures, and disaster prevention, providing community-oriented services. They perform sales analysis and promotion planning, demonstrate leadership to achieve store goals through information sharing with headquarters.
Future Outlook
Amid population decline and labor shortages, automation through self-checkouts and AI will advance, but demand for community-oriented services will continue. The role of versatile managers will remain important.
Personality Traits
Able to respond flexibly / Has leadership / Likes interacting with people / Problem-solving oriented / Strong sense of responsibility
Work Style
Career Path
Store Staff → Assistant Manager → Manager → Supervisor → Area Manager → Head Office Staff
Required Skills
Cash Management / Customer Service / Inventory Management / Ordering Operations / POS Operation / Sales Analysis / Shift Management
Recommended Skills
Hygiene Management / Safety Management / Sales Promotion Planning / Team Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to respond flexibly during busy times or new service introductions. |
| Attention to Detail & Accuracy | Accuracy is required for cash management and expiration date management. |
| Communication Skills | Smooth communication with staff and customers is important. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing work and inventory handling. |
| Planning & Organization | Shift scheduling and ordering plans require systematic work. |
| Stress Tolerance | Need resilience in stressful environments like crowded times or complaint handling. |
Related Qualifications
- Standard Driver's License
Aliases
- CVS Manager
- Convenience Store Manager
Related Jobs
- Drugstore Manager
- Retail Store Manager
- Supermarket Manager