Collection Clerk
ちょうしゅうじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Cash Handling Clerks
Summary
A clerical position responsible for accounts receivable collection tasks, from invoicing to payment management and dunning of overdue payments, in companies, local governments, etc.
Description
Collection clerks handle receivables management for membership fees, charges, taxes, etc., in companies and local governments. Main duties include creating and sending invoices and dunning notices, confirming and recording payments, bank deposit procedures, dunning and status management of overdue accounts, and responding to customer inquiries. Accurate cash management and record-keeping are required, along with data management using accounting software or Excel, and coordination and communication with other departments and business partners. Duties include notifications based on laws and internal regulations, and operation of systems adapted to advancing digitization and automation.
Future Outlook
With strengthening of corporate cash flow management and progress in digitalization, adaptation to electronic and automated payment management systems is becoming important, while demand remains stable for personnel with expertise in complaint handling and legal compliance.
Personality Traits
Good Communication Skills / Meticulous / Patient / Strong Sense of Responsibility
Work Style
Contract Employee / Dispatched Worker / Full-time Employee / Part-time Worker
Career Path
Collection Clerk → Accounting Clerk → Accounting Staff → Finance Officer → Accounting Section Leader
Required Skills
Accounting Software Operation / Clerical Processing / Invoice Issuance / Spreadsheets
Recommended Skills
Bookkeeping Knowledge / Business Document Creation / Customer Service Skills / Telephone Response Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required when handling money. |
| Numerical & Quantitative Analysis | High numerical ability is needed for amount calculations and journal entries. |
| Stress Tolerance | Because dunning and complaint handling impose mental stress. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus and new ideas are rarely required. |
| Physical Stamina & Endurance | Mainly desk work, so physical demands are low. |
Related Qualifications
- Japan Chamber of Commerce Bookkeeping Certification Level 2
- Japan Chamber of Commerce Bookkeeping Certification Level 3
Aliases
- Collections Clerk
- Fee Collector
Related Jobs
- Accounting Clerk
- Bookkeeping Clerk
- Disbursement Clerk
- Tax Officer