Coffee Shop Waitress
きっさてんウェイトレス
Industry & Occupation
Classification
Summary
A profession that provides customers with coffee and light meals at coffee shops or cafes, performing tasks such as customer service, store cleaning, and accounting.
Description
Coffee shop waitresses welcome customers at coffee shops or cafes, take orders, serve drinks and light meals, clear dishes, handle accounting tasks, and perform store cleaning and tidying. They are required to provide meticulous attention and hospitality for creating the store atmosphere and explaining menus. During busy periods, the ability to multitask and teamwork are essential. To enhance customer satisfaction, they must acquire basic service manners and drink preparation techniques, and always maintain a clean environment.
Future Outlook
With the establishment and diversification of cafe culture, demand remains stable, and personnel with skills for tourist areas and multilingual support are increasingly valued. While automation such as self-order terminals advances, the value of service skills focused on customer experience increases.
Personality Traits
Attentive / Cheerful Personality / Patient / Polite and Courteous / Team-Oriented
Work Style
Full-time / Part-time / Shift / Weekend Work
Career Path
Hall Staff → Shift Leader → Supervisor → Store Manager → Area Manager
Required Skills
Cash Register Operation / Cleaning / Customer Service Manners / Drink Service Skills / Japanese Conversation / Table Setting
Recommended Skills
Barista Skills / Communication Skills (Foreign Language Service) / Latte Art / Service Hospitality Certification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible responses to sudden changes in customer influx and customer requests are necessary. |
| Attention to Detail & Accuracy | Because accurate order taking and cash register operation are required. |
| Communication Skills | Because smooth communication with customers is essential. |
| Physical Stamina & Endurance | Because there is a lot of prolonged standing work and carrying tasks. |
| Stress Tolerance | Because there is pressure during peak times and handling of complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because there is little complex analytical work. |
Related Qualifications
- Food Hygiene Supervisor
- Service Hospitality Certification
Aliases
- Cafe Waitress
- Coffee Shop Hall Staff
- Coffee Shop Waitress
Related Jobs
- Barista
- Hall Staff
- Restaurant Waitress