Clubhouse Attendant
くらぶはうすがかり
Industry & Occupation
Classification
Summary
A job that handles reception, guidance, equipment rental for visitors, and services within the clubhouse at golf courses or sports clubs.
Description
Clubhouse attendants at sports facilities such as golf courses, tennis clubs, and ski resorts handle visitor reception and billing, rental procedures for clubs and equipment, facility guidance, cleaning, and provision of simple food and beverage services. They operate cash registers or POS terminals for billing, inspect and replenish rental equipment, and support safety management within the facility. They respond quickly to changes in weather or visitor numbers and strive to improve customer satisfaction. They work in shifts in teams, which may include weekends, holidays, early mornings, or evenings.
Future Outlook
Due to changes in the leisure industry and sports demand, job openings are expected to remain stable. While automation technology is advancing, the demand for personnel who can provide high-quality customer service will continue.
Personality Traits
Attentive / Cheerful personality / Flexible and adaptable / Polite and courteous
Work Style
Outdoor work / Shift work / Uniform provided / Weekends and holidays
Career Path
Chief staff → Manager → Facility operations manager
Required Skills
Customer service manners / Facility cleaning / POS operation / Rental equipment inspection and replenishment
Recommended Skills
Communication skills (service English) / Golf rules knowledge / PC basic operation / Telephone response skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to flexibly respond to changes in weather and number of visitors. |
| Attention to Detail & Accuracy | Necessary for rental equipment management and accurate billing. |
| Communication Skills | Because smooth communication with visitors is required. |
| Physical Stamina & Endurance | Because there is a lot of standing work for long hours and outdoor activities. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there is little creative work. |
Related Jobs
- Front desk staff
- Golf course receptionist
- Sports facility receptionist