Clothing Store Manager (Primarily Engaged in Sales Work)
いりょうひんてんてんちょう
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
Clothing store managers serve as the person in charge of store operations, handling sales management, customer service, staff management, product management, etc., to improve store performance.
Description
Clothing store manager (primarily engaged in sales work) oversees all aspects of store operations, including sales management, inventory management, product ordering, staff training, and customer service. They formulate and implement sales plans and conduct sales analysis to devise and execute measures toward goal achievement, and perform displays suited to seasons and trends. They handle staff shift management and training, and work to maintain and improve customer service quality. By understanding customer needs and providing optimal styling proposals, they enhance customer satisfaction and aim to acquire repeat customers.
Future Outlook
With the advancement of e-commerce and globalization in the apparel industry, improvements in digital skills and customer experience creation abilities are required. Demand for store managers who promote O2O initiatives fusing online and offline and DX measures is expected to remain high going forward.
Personality Traits
Able to respond flexibly / Enjoys interacting with people / Has ambition / Has leadership / Strong sense of responsibility
Work Style
Full-time / Shift / Store Work / Teamwork / Weekends and Holidays Work
Career Path
Sales Staff → Assistant Manager/Chief → Store Manager → Area Manager → Head Office Staff (Buyer-Merchandiser)
Required Skills
Customer Service / Inventory Management / POS Operation / Product Display / Sales Analysis / Shift Management / Staff Training Management
Recommended Skills
Color Coordination / Communication Skills (English) / SNS Marketing / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Smooth communication with customers and staff is essential. |
| Creativity & Ideation | Necessary for attractive product displays and promotional measures. |
| Initiative & Leadership | To proactively lead store operations and promote improvements. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing work and display tasks, etc. |
| Planning & Organization | Essential for planning sales plans, staff shift management, etc. |
| Problem Solving | Quick resolution of customer service issues and inventory problems is required. |
| Stress Tolerance | Necessary to endure pressure from complaint handling and achieving sales quotas. |
| Collaboration & Teamwork | To carry out tasks in cooperation with staff. |
Related Qualifications
- Color Coordinator Certification
- Salesperson Certification (Grades 3-1)
- Service Manners Certification
Aliases
- Apparel Store Manager
- Boutique Manager
- Clothing Store Manager
Related Jobs
- Apparel Sales Associate
- Retail Store Staff
- Supervisor