Cloakroom Attendant
くろーくるーむがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Cloakroom Attendants
Summary
A profession that temporarily takes custody of visitors' coats and luggage at theaters, hotels, etc., and manages and returns them safely.
Description
Cloakroom attendants at theaters, hotels, restaurants, event venues, etc., temporarily take custody of visitors' coats and hand luggage, managing them safely and accurately. They issue tickets or numbered tags to prevent loss of items, and courteous customer service is required. During peak times or events, standing work and luggage handling increase, requiring quick and accurate responses. Handling large numbers of people in short periods demands teamwork and efficient task execution.
Future Outlook
Stable demand due to tourism and event needs, but attention required for labor shortages and spread of self-service cloakrooms.
Personality Traits
Attentive / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility
Work Style
Event Dispatch / On-site Resident / Part-time/AL OK / Shift Work
Career Path
Event Staff → Hotel Front Desk Staff → Banquet Service Staff → Service Manager
Required Skills
Communication Skills (Reception) / Customer Service Manners / Luggage Management / Ticket Management
Recommended Skills
Basic English Conversation / Basic PC Operation / Multilingual Support
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because accuracy is required in managing checked items. |
| Communication Skills | Because courteous responses to customers are required. |
| Physical Stamina & Endurance | Because physical endurance is needed for long hours of standing work and luggage handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Does not basically require advanced analysis or logical thinking. |
| Creativity & Ideation | Tasks are routine-heavy, and creative thinking is not particularly needed. |
| Learning Agility & Knowledge Acquisition | Workflows are standardized, so high learning motivation is not required. |
| Numerical & Quantitative Analysis | Only quantity management and simple number grasping are needed; complex numerical analysis is not required. |
Aliases
- Cloak Attendant
- Cloak Staff
- Cloakroom Staff
Related Jobs
- Banquet Service Staff
- Event Staff
- Hotel Front Desk Staff
- Reception Staff