Cloakroom Attendant
くろーくがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Cloakroom Attendants
Summary
A service job that handles the safekeeping of visitors' coats and luggage at hotels, restaurants, event venues, and similar locations.
Description
Cloakroom attendants temporarily store and manage visitors' coats and luggage at hotels, restaurants, concert halls, exhibition venues, and the like. In addition to issuing number tags to visitors and ensuring error-free returns, they may also provide venue guidance or support for basic valuables management. With a spirit of hospitality, they deliver courteous customer service, contributing to enhancing the impression of events and facilities.
Future Outlook
Demand remains stable in luxury hotels and large-scale events, while adaptation to changes in work styles, such as the introduction of automatic lockers, is required.
Personality Traits
Work Style
Career Path
Cloakroom Attendant → Front Desk Staff → Event Staff → Hotel Service Staff → Receptionist
Required Skills
Communication Skills / Customer Service Skills / Luggage Management
Recommended Skills
Customer Service Manners / English Conversation / Packing Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in luggage management affect service quality. |
| Communication Skills | Smooth dialogue with visitors and courteous responses are essential. |
| Physical Stamina & Endurance | Because it involves extensive standing work and luggage handling, requiring physical stamina. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because complex analysis or logical construction is hardly required. |
| Creativity & Ideation | Because the work is routine with few opportunities for ingenuity. |
| Learning Agility & Knowledge Acquisition | Because there are few major changes in job content. |
| Numerical & Quantitative Analysis | Because there is almost no complex numerical processing such as quantity calculations. |
Aliases
- Cloakroom Service Staff
- Cloakroom Staff
Related Jobs
- Baggage Clerk
- Front Desk Staff
- Reception Attendant