Cleaning shop owner (owner-employer)

くりーにんぐてんけいえいしゃ(やといありぎょうぬし)

Industry & Occupation

Service, Retail & Sales

Classification

Summary

Owns and operates a laundry or dry cleaning shop, handling employee management, customer service, inventory and quality control, financial management, and other managerial duties.

Description

The cleaning shop owner (owner-employer) operates their own cleaning store, handling employee recruitment, training, and shift management; customer service; quality control; inventory management; equipment maintenance; and negotiating purchase prices. Manages the workflow from order receipt to delivery, monitors finances to ensure business profitability. Also plans and introduces services tailored to seasonal fluctuations and customer needs (stain removal, finishing processes, home delivery services, etc.). Requires community-rooted customer service and high-quality finishing.

Future Outlook

Demand is stable as it is essential for daily life. Enhancing value through eco-friendly detergents, labor-saving equipment, online ordering, and delivery services will be key to future market competitiveness.

Personality Traits

Able to respond flexibly / Attentive to details / Good at planning / Sociable / Strong sense of responsibility

Work Style

Employs employees / Long hours during peak seasons / Self-employed / Shift work / Store-based work

Career Path

Cleaning worker → Store staff → Assistant manager/store manager → Cleaning shop owner → Franchise headquarters staff

Required Skills

Bookkeeping (basic) / Chemical handling / Customer service / Inventory management / Quality control / Staff management

Recommended Skills

Delivery service management / Hygiene management / Marketing / SNS operations / System operations

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy To ensure the quality of clothing finishing.
Communication Skills Because smooth interactions with customers and employees are required.
Initiative & Leadership To proactively promote new services and improvements.
Numerical & Quantitative Analysis Because numerical analysis is essential for cost calculations and financial management.
Planning & Organization Because efficient work scheduling and inventory management are necessary.

Related Qualifications

  • Cleaning master
  • Fire safety manager

Aliases

  • Dry cleaning shop owner
  • Laundry owner

Related Jobs

  • Cleaning worker
  • Dry cleaning technician
  • Laundry worker
  • Maintenance technician
  • Store owner

Tags

Keywords