Cleaning Service Reception Clerk
クリーニングとううけいれかかりいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Laundry Service Counter Staff
Summary
Receives cleaning requests for clothing, bedding, etc. from customers, and performs item inspection, tagging, charge calculation, and handover preparation.
Description
Cleaning service reception clerks receive cleaning items such as clothing and bedding from customers at store or factory reception counters, inspect for stains or damage, and issue tags or claim tickets. They handle charge calculations, arrange pickup and delivery services, notify upon completion, and manage handovers at pickup time. They work to build customer trust through service interactions. Depending on store size, they may also perform simple pressing machine operations and finish inspections.
Future Outlook
With the high functionality of household detergents and the spread of EC home delivery cleaning, in-person reception demand is declining. However, demand for high-quality services remains strong, and future keys will be efficiency via IT systems and enhanced customer service skills.
Personality Traits
Able to Provide Bright and Polite Customer Service / Polite and Courteous / Strong Sense of Responsibility
Work Style
Contract Employee / Full-time Employee / Part-time and Casual Employment Available / Shift Work
Career Path
Cleaning Service Reception Clerk (Senior) → Store Manager → Area Manager → Store Owner · Opening a Business
Required Skills
Basic PC Operation / Cash Register Operation / Customer Service Manners / Inspection
Recommended Skills
Basic Machine Operation / Basic Quality Control Knowledge / Business Document Creation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in checking clothing stains or tags directly impact quality. |
| Communication Skills | Frequent customer interactions require polite explanations and responses. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because complex logical thinking is hardly required. |
| Creativity & Ideation | Tasks are standardized by manuals, with little need for new ideas. |
| Learning Agility & Knowledge Acquisition | Mainly basic tasks, with little continuous knowledge acquisition. |
Aliases
- Cleaning Counter Staff
- Cleaning Reception
- Cleaning Reception Clerk
Related Jobs
- Cleaning Technician
- Customer Service Staff
- Store Administrative Staff