Cleaning Order Reception Clerk
くりーにんぐちゅうもんうけいれかかりいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Laundry Service Counter Staff
Summary
Store staff who accept clothing cleaning orders, perform inspections, price estimates, delivery adjustments, and handovers.
Description
Cleaning order reception clerks receive cleaning requests from customers at stores or counters, confirm the type of clothing and stain conditions, and propose appropriate cleaning methods. They are responsible for price estimates, delivery adjustments, slip issuance, tagging, inspections, and handover after completion, as well as clerical tasks such as phone responses, inventory management, and sales entry. In addition to customer service, coordination with cleaning process staff and complaint handling require teamwork and communication skills.
Future Outlook
Although traditional store reception duties are declining due to the spread of delivery cleaning and online reservation services, demand for reception staff with specialized knowledge remains stable.
Personality Traits
Attentive / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility
Work Style
Part-time and ALBA Available / Promotion to Permanent Employee / Shift
Career Path
Cleaning Order Reception Clerk → Store Chief → Store Manager → Area Manager → Head Office Staff (Quality Control and Sales)
Required Skills
Customer Service / Estimate Preparation / Inspection and Tagging / POS Operation / Slip Processing
Recommended Skills
Basic PC Operation / Cleaning Knowledge / Inventory and Delivery Management / Telephone Response Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To accurately assess clothing conditions and perform appropriate processing. |
| Communication Skills | Because customer service and needs assessment occur frequently. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because proposals and creative ideas are delegated to specialist staff. |
Related Qualifications
- Cleaning Technician
- Service Hospitality Certification
Aliases
- Cleaning Front Staff
- Cleaning Reception Clerk
- Reception Staff
Related Jobs
- Cleaning Delivery Worker
- Cleaning Finisher
- Reception Clerk