Cleaning Agency Worker
くりーにんぐとりつぎしょじゅうじしゃ
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Laundry Service Counter Staff
Summary
This occupation handles reception duties at cleaning agency counters, receiving clothing and fabric products from customers, performing inspections, issuing slips, calculating charges, and managing handovers.
Description
Cleaning agency workers at franchise or directly operated stores' reception counters receive clothing and fabric products from customers, inspect for stains and accessories, confirm cleaning methods, issue slips, calculate charges, sort items, and adjust pickup dates. They may also handle customer service, complaints, and accept simple repairs or alterations. Depending on the store, they may also perform delivery and pickup services or inventory management, requiring customer service skills and accurate clerical abilities.
Future Outlook
The cleaning market is expected to remain stable, while the expansion of delivery and online reception services, as well as the introduction of automated equipment, is progressing. Demand for personnel who can provide face-to-face customer service and added-value services is expected to continue.
Personality Traits
Able to provide bright and courteous customer service / Attentive to details / Strong sense of responsibility
Work Style
Contract employee / Full-time employee / Part-time/Alba OK / Shift work / Uniform provided
Career Path
Agency Counter Leader → Assistant Store Manager → Store Manager → Headquarters Quality Control Staff
Required Skills
Basic PC Operation / Charge Calculation / Customer Service / Inspection and Sorting / POS Operation / Slip Management
Recommended Skills
Complaint Handling / Customer Management System Operation / Simple Repair and Remodeling Reception
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because it is necessary to accurately inspect the condition of stains on clothing, tags, etc. |
| Communication Skills | Because there is a lot of dialogue with customers, request confirmation, and complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Routine tasks are the main focus, and originality is not particularly needed. |
Aliases
- Agency Counter Staff
- Cleaning Reception Clerk
Related Jobs
- Cleaning Worker
- Finishing Worker
- Store Staff (Retail)