Cinema ticket seller
えいがにゅうじょうけんはんばいいん
Industry & Occupation
Classification
Summary
This occupation involves selling admission tickets to visitors at the cinema ticket counter, assigning seats, providing guidance, and handling customer service.
Description
Cinema ticket sellers issue tickets at the cinema window or vending machines, guide customers to their seats, handle payments and refunds, and respond to various inquiries. Duties also include coordination with online reservations, handling electronic tickets, and dealing with complaints. They provide overall customer service, including access guidance and movie information, to ensure a comfortable viewing environment.
Future Outlook
While automation advances with the spread of online reservations and electronic tickets, there is a need to shift toward roles that improve customer service and service quality.
Personality Traits
Able to respond flexibly / Cheerful personality / Patient / Polite and courteous
Work Style
Contract employee / Full-time employee / Part-time / Shift work / Two days off per week
Career Path
Cinema staff → Shift leader → Floor manager → Exhibition company staff → Entertainment facility manager
Required Skills
Basic PC operation / Money handling / Ticket vending machine operation
Recommended Skills
Communication skills (English customer service) / Customer service skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is necessary to prevent incorrect ticketing or seating errors. |
| Communication Skills | Because smooth interaction with visitors and appropriate guidance are necessary. |
| Numerical & Quantitative Analysis | Accurate calculation skills are required for money transactions and seat number confirmation. |
| Physical Stamina & Endurance | Standing work for long hours is common, requiring physical stamina. |
| Stress Tolerance | Because calmness is required during peak times or complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because routine tasks are the main focus and advanced creativity is not required. |
Aliases
- Cinema ticket seller
- Movie ticket sales staff
Related Jobs
- Cinema staff
- Entertainment facility receptionist
- Theater guide