Checker (Wholesale and Retail Store)
チェッカー（おろし・こうりてん）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Cashiers
Summary
A job that handles product checkout and payment processing at the cash register of wholesale and retail stores, providing customer service.
Description
The Checker (Wholesale and Retail Store) operates POS systems or manual registers to handle checkout tasks such as barcode reading, cash transactions, credit card payments, and electronic money processing. It also includes responding to customer inquiries, handling returns and exchanges, issuing receipts, managing change, and aggregating sales. Attention and accuracy are required to prevent errors during checkout, and quick responses and flexible communication skills are needed during busy periods.
Future Outlook
While automation such as self-checkout registers is advancing, human intervention is still needed for complex customer service and returns processing. Demand for personnel with multilingual capabilities and customer service skills is expected to remain high.
Personality Traits
Can Provide Bright and Polite Customer Service / Emphasizes Accuracy / Patient / Strong Sense of Responsibility
Work Style
Career Path
Register Staff → Floor Leader/Chief → Supervisor → Store Manager → Area Manager
Required Skills
Basic PC Operation / Cash Management / Credit Card Terminal Operation / POS Operation / Receipt Issuance / Returns and Exchanges Procedures
Recommended Skills
Customer Service Skills / Foreign Language Support / Product Knowledge / Self-Checkout Support
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To prevent mistakes in cash handling and returns procedures. |
| Communication Skills | Because smooth communication with customers is necessary. |
| Numerical & Quantitative Analysis | Because accurate numerical processing is required for change calculation and sales aggregation. |
| Physical Stamina & Endurance | Because it involves a lot of standing work and requires stamina to stand for long periods. |
| Stress Tolerance | Because it is necessary to withstand pressure during busy times. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because creative thinking is not particularly required in the job. |
| Initiative & Leadership | Because tasks are often performed under strict instructions. |
Aliases
- Accounting Clerk
- Cashier
- Register Staff
Related Jobs
- Cash Register Operator
- Salesperson
- Store Manager