Cemetery Salesperson
れいえんえいぎょういん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Other Sales Representative Occupations
Summary
Sales position responsible for proposing, contracting, and providing after-sales service for gravesites (such as graveyards and columbaria) in cemeteries.
Description
Cemetery salespeople guide visitors interested in touring cemeteries or graveyards, propose gravesite plans tailored to the needs of the deceased or bereaved family, explain prices and payment terms, and handle contract procedures. After contracting, they provide after-sales services such as management and cleaning plans or memorial service support, striving to maintain customer satisfaction. They leverage knowledge of related laws (such as the Graveyards and Burials Act), taxation, and inheritance, while collaborating with funeral companies, stone material suppliers, and management departments to conduct business.
Future Outlook
Stable demand is expected due to increasing end-of-life planning needs from an aging population with declining birthrates, while competition from online consultations and private columbarium services is also advancing. Digitalization対応 and service diversification will be required.
Personality Traits
Attentive to details / Empathetic / Good listener / Honest / Patient
Work Style
Field Work / Sales Car Use / Weekends and Holidays Work / With Quota
Career Path
Sales Staff → Senior Sales → Sales Leader/Manager → Area Manager → Branch Manager/Sales Manager
Required Skills
Basic PC Operation / Contract Management / Customer Negotiation / Funeral-related Legal Knowledge / Presentation Skills
Recommended Skills
CRM Tool Operation / Financial Planner / Marketing / Real Estate Transaction Specialist
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To prevent errors in contracts and gravesite diagrams. |
| Communication Skills | Essential for building trust with customers. |
| Stress Tolerance | High tolerance is required to face customers' sense of loss. |
Related Qualifications
- Financial Planner (FP)
- Real Estate Transaction Specialist
Aliases
- Cemetery Salesperson
- Graveyard Salesperson
Related Jobs
- Funeral Director
- Gravestone Sales Salesperson
- Real Estate Salesperson