CATV Sales Representative
シーエーティーヴィーえいぎょういん
Industry & Occupation
Classification
Summary
Sales position at a CATV provider, proposing and selling cable TV, internet, telephone, and other services, acquiring new subscribers, and providing follow-up for existing customers.
Description
CATV sales representatives belong to cable TV providers and propose and sell cable TV, internet, and telephone services to individual and corporate customers. They conduct field sales visits, event exhibitions, phone calls, and online negotiations for new customer development, handling everything from plan design tailored to customer needs, estimates, to contract signing. After contracts, they manage application procedures, arrange construction, handle troubleshooting after service starts, collaborate with customer support and technical departments to maintain and improve customer satisfaction.
Future Outlook
Although the regional cable TV market is maturing, demand for proposals of internet and value-added services is expected to remain stable in the future. Proposals combining digital content and smart home services will become key differentiators.
Personality Traits
Ambitious / Customer-oriented / Patient / Proactive / Sociable
Work Style
Depending on Company Flex System / Field Sales / Office Work / Straight to/from Home / Transfers Possible
Career Path
Junior Sales → CATV Sales Representative → Senior Sales Representative → Sales Leader → Sales Manager → Sales Planning
Required Skills
Contract Procedures / Customer Relationship Management / Market Research Analysis / Negotiation Skills / Presentation / Proposal Sales
Recommended Skills
CRM Tools / Digital Marketing / English Document Reading / IT and Telecommunications Technology Basics
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to flexibly respond to changes in customer needs and market trends. |
| Communication Skills | To build smooth trust relationships with customers and accurately elicit their needs. |
| Initiative & Leadership | Because initiative is required to independently create opportunities for new development and proposals. |
| Planning & Organization | Because high ability is required for formulating sales plans and managing schedules. |
| Stress Tolerance | Because it is necessary to overcome high pressure such as sales quotas and complaint handling. |
Aliases
- Cable TV Sales
- Cable TV Sales Representative
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