Cashier (Retail Store)
きゃっしゃー
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Cashiers
Summary
A job that handles checkout operations at retail stores, performing product settlements and customer service.
Description
Cashier (Retail Store) performs barcode scanning or price entry at the checkout counter, and handles settlements using various payment methods such as cash, credit cards, and electronic money. They also manage customer service interactions, points card processing, cash register closing, and sales aggregation, requiring speedy and accurate operations.
Future Outlook
Demand is declining due to the spread of self-checkout and cashless payments, but still needed in small stores that require customer service skills.
Personality Traits
Able to Provide Bright and Polite Customer Service / Calm and Composed / Polite and Courteous / Strong Sense of Responsibility
Work Style
Full-time / Night Shift / Part-time/Casual Employment Available / Shift
Career Path
Register Staff → Shift Leader → Floor Manager → Store Manager
Required Skills
Change Calculation / Electronic Money Settlement / PC Basic Operation / POS Operation / Payment Processing
Recommended Skills
Communication Skills (English) / Customer Service Skills / Inventory Management / Product Display
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To prevent miscounts |
| Communication Skills | Important for customer service and handling complaints |
| Numerical & Quantitative Analysis | For accurate change calculation for customers |
| Physical Stamina & Endurance | Involves a lot of standing work and requires prolonged standing |
| Stress Tolerance | Stress tolerance is needed during peak times and complaint handling |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly routine tasks, with little need for creative thinking |
| Planning & Organization | Primarily follows given procedures, with few opportunities for self-planning |
Aliases
- Cashier
- Register Operator
- Register Staff
Related Jobs
- Customer Service Staff
- Floor Staff
- Salesperson