Cashier
レジがかり
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Cashiers
Summary
A cashier is a job that handles product checkout and payment processing in retail stores and such, and performs customer service.
Description
Cashiers use the POS system at the store's cash register counter to scan product barcodes and calculate the amount. They properly handle cash transactions, credit card and electronic money payments, and accurately provide change. They also greet customers, guide checkout, handle simple inquiries, process returns and discounts, and compile sales data. During peak times, prolonged standing work and handling many customers occur, requiring accuracy, speed, and courteous customer service.
Future Outlook
While the introduction of self-checkout and automation technologies is progressing, demand remains in stores emphasizing interpersonal services. With task automation, a shift to added-value tasks such as customer service and complaint handling is expected.
Personality Traits
Able to Provide Cheerful and Polite Customer Service / Accurate / Bright Personality / Patient / Polite and Courteous
Work Style
Full-time / Part-time / Part-time Job / Shift / Store Work
Career Path
Cashier → Store Staff → Supervisor → Acting Store Manager → Store Manager → Area Manager
Required Skills
Barcode Scanner Operation / Basic Math Skills / Cash Transactions / POS Operation
Recommended Skills
Basic PC Operation / Complaint Handling / Customer Service Manners / Foreign Language Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is important to prevent cash errors. |
| Communication Skills | Because smooth communication with customers and courteous responses are required. |
| Physical Stamina & Endurance | Because standing work and product handling are frequent, and long hours are required. |
| Stress Tolerance | Because calm responses are needed even during peak-time congestion. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work mainly follows manuals and creativity is not particularly required. |
Aliases
- Cashier
- Register Staff
Related Jobs
- Customer Service Staff
- Salesperson
- Store Staff