Cafe Waitress
かふぇうぇいとれす
Industry & Occupation
Classification
Summary
A cafe waitress handles order taking and serving of food and drinks, cashiering, cleaning, etc., at cafe stores, and is responsible for overall customer service.
Description
Cafe waitresses are responsible for greeting customers, taking orders, serving food and drinks, handling payments, and cleaning at cafe stores. They create a comfortable atmosphere and enhance customer satisfaction through menu explanations and recommendations. During peak times, teamwork is essential to maintain smooth operations.
Future Outlook
In the diversifying cafe market, differentiation through customer experience is key, with improvements in customer service skills and service quality being demanded. As AI and automation are introduced, uniquely human hospitality will be the key to competitiveness.
Personality Traits
Attentive / Cheerful / Flexible and Adaptable / Polite and Courteous
Work Style
Full-time / Part-time Available / Part-time Job Available / Regular Employment Possible / Shift Work
Career Path
Hall Staff → Chief/Leader → Store Manager → Supervisor → Area Manager
Required Skills
Basic Customer Service Knowledge / Cash Register Operation / Food and Drink Serving / Hygiene Management
Recommended Skills
Barista Skills / Coffee Brewing / Communication Skills (English) / Complaint Handling
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to flexibly respond to crowded situations or sudden order changes. |
| Attention to Detail & Accuracy | Attention to detail is required to prevent order mix-ups or cash errors. |
| Communication Skills | Smooth communication with customers is essential. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing and carrying trays. |
| Stress Tolerance | Ability to calmly handle busy periods or complaints is necessary. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Work centers on manual tasks following procedures rather than advanced analysis. |
| Numerical & Quantitative Analysis | Advanced calculation tasks are minimal. |
| Planning & Organization | Tasks are mainly performed according to established procedures. |
Aliases
- Cafe Staff
- Hall Staff
- Waitress
Related Jobs
- Bar Waitress
- Barista
- Hall Staff
- Restaurant Waitress