Bus Terminal Guide
バスのりばあんないがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Passenger and Freight Clerks
Summary
A job that provides passengers at bus terminals or bus stops with guidance on bus stands, schedules, operation status, etc., supporting smooth boarding and alighting.
Description
Bus terminal guides at bus terminals or major bus stops provide users with accurate bus stand information and operation status, supporting smooth boarding and alighting. They handle a wide range of tasks including route inquiries from users, schedule changes, guidance during delays, assistance for wheelchair users, lost and found handling, and emergency evacuation guidance. Collaboration with public transportation organizations, bus companies, and other guides is required, and accuracy and prompt responsiveness are essential.
Future Outlook
While the nature of guidance work may change due to declining birthrates, aging population, and the introduction of automation technologies, demand for high-value-added services such as in tourist areas and inbound tourism support is expected to persist.
Personality Traits
Bright and Sociable / Calm and Composed / Handles Language Politely
Work Style
Outdoor Work / Part-time Available / Shift Work / Standing Work
Career Path
Bus Terminal Guide (Junior) → Bus Terminal Guide (Senior/Supervisor) → Bus Terminal Manager → Operations Manager
Required Skills
Announcement Skills / Basic PC Operation / Customer Service / Transport Information Provision
Recommended Skills
Emergency Response / Foreign Language Conversation / Transfer Guidance System Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because even small mistakes are not tolerated when conveying accurate operation information. |
| Communication Skills | Because it is necessary to accurately convey information through interactions with users and announcements. |
| Physical Stamina & Endurance | Because it often involves standing for long periods to provide guidance. |
| Stress Tolerance | Because stress is high during delays and complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because advanced analytical skills are not particularly required. |
| Creativity & Ideation | Because routine tasks are the main focus and novel ideas are rare. |
| Numerical & Quantitative Analysis | Because complex numerical analysis is almost unnecessary. |
Aliases
- Bus Guide
- Bus Stop Guide
Related Jobs
- Airport Guide
- Passenger Guide
- Station Guide