Burger Shop Manager (Primarily Engaged in Customer Service Work)
はんばーがーしょっぷてんちょう
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A position that oversees all aspects of store operations in a burger shop, primarily centered on customer service tasks.
Description
The Burger Shop Manager oversees overall store operations, centered on customer interactions, order taking, and cashier duties. Responsibilities include staff shift scheduling and training, sales and inventory management, complaint handling, and store cleaning and hygiene management. Implements campaigns and promotions, conducts sales analysis to improve operational efficiency and service quality. Strengthens teamwork through communication with staff and contributes to achieving store goals.
Future Outlook
While the fast food industry continues to have stable demand, the introduction of unmanned operations and automation is progressing. Through differentiated customer service and brand strengthening, the importance of store managers' operational and management skills will continue to increase.
Personality Traits
Adaptable / Attentive / Cheerful Personality / Strong Sense of Responsibility
Work Style
Full-time / Includes Night Shifts / Shift Work / Weekend and Holiday Work
Career Path
Store Staff → Assistant Manager → Store Manager → Area Manager → Headquarters Staff
Required Skills
Cash Register Operation / Customer Service Handling / Sales and Inventory Management / Shift Scheduling / Staff Training Management
Recommended Skills
Communication Skills (Foreign Language Customer Service) / Complaint Handling / Cooking Assistance / POS Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to flexibly respond to fluctuations in orders and trouble handling. |
| Communication Skills | Frequent interactions with customers and staff require strong communication skills. |
| Initiative & Leadership | Proactive actions such as improvement proposals and issuing instructions are required. |
| Planning & Organization | Shift management and store operation planning are essential. |
| Stress Tolerance | Ability to withstand mental stress during busy periods or complaint handling. |
| Collaboration & Teamwork | Ability to collaborate with staff and lead the team is important. |
Related Qualifications
- Food Hygiene Supervisor
Aliases
- Burger Shop Manager
- Hamburger Chain Store Manager
Related Jobs
- Cafe Manager
- Fast Food Restaurant Manager
- Restaurant Manager