Branch Office Manager (Insurance Business)
しゅっちょうしょちょう（ほけんぎょう）
Industry & Occupation
Classification
- Major : Managerial Occupations
- Middle : Corporate and Organizational Managers
- Minor : Corporate Managers
Summary
As the operation manager of an insurance company's branch office (regional branch), comprehensively supervises the achievement of sales targets, staff guidance and development, business management, customer service, and more.
Description
The Branch Office Manager (Insurance Business) oversees all sales activities and organizational operations at a regional branch office. This includes setting and managing sales targets, P/L management, staff recruitment, development and evaluation, providing advice to customers and handling complaints, implementing internal controls including legal compliance, and a wide range of other management tasks. Additionally, it involves collaboration with head office departments and other branches, developing sales strategies through regional market analysis, and promoting the use of digital channels.
Future Outlook
With the progress of an aging society, demand for life insurance is expected to remain stable, while digitalization and the spread of remote sales will require new management skills that integrate face-to-face and online approaches.
Personality Traits
Able to respond flexibly / Customer-oriented / Excellent communication skills / Has leadership / Strong sense of responsibility
Work Style
Companies with Flextime System / Customer Visits / Office Work / Overtime / Team Management
Career Path
Insurance Sales Staff → Deputy Branch Manager → Branch Office Manager → Branch Manager → Area Manager → Head Office Manager
Required Skills
Compliance Management / Customer Negotiation / Profit Management / Sales Planning / Staff Management
Recommended Skills
CRM Tools / Data Analysis / Digital Marketing / Financial Planning
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Coordination with subordinates, customers, and other departments is essential. |
| Initiative & Leadership | Leadership to lead the organization and take proactive action is required. |
| Numerical & Quantitative Analysis | Quantitative analysis such as sales management and budget setting is necessary. |
| Planning & Organization | Planning and organizational management for sales activities and goal achievement are crucial. |
| Problem Solving | Because customer problem-solving and troubleshooting occur frequently. |
| Stress Tolerance | Because of working in a high-stress environment such as sales quotas and complaint handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work, with relatively low physical demands. |
Related Qualifications
- Financial Planner (FP)
- Life Insurance Solicitor Qualification
- Property and Casualty Insurance Solicitor Qualification
Aliases
- Branch Manager
Related Jobs
- Area Manager
- Branch Manager
- Insurance Sales
- Sales Planning Staff