Bowling Alley Manager
ぼうりんぐじょうしはいにん
Industry & Occupation
Classification
Summary
A job that manages all aspects of bowling alley operations, including improving customer service, sales management, and staff guidance.
Description
The bowling alley manager serves as the facility's operations leader, handling a wide range of tasks such as staff management and training, sales and budget management, customer service, equipment maintenance and inspection, and safety and health management. Additionally, they plan and execute events and campaigns to boost customer attraction and satisfaction, while maintaining and improving the overall service quality of the facility.
Future Outlook
With the recovery in demand for leisure facilities overall, job openings for operations management positions are expected to remain stable. The importance of reservation management and customer analysis through digital transformation (DX) and IT adoption is increasing.
Personality Traits
Can respond flexibly / Has hospitality / Has leadership / Has the ability to unite a team / Strong sense of responsibility
Work Style
Full-time / Night shifts available / Possibility of transfer / Shift / Two days off per week
Career Path
Floor staff → Assistant manager → Bowling alley manager → Area manager → Store operations headquarters staff
Required Skills
Communication skills (customer service) / Equipment inspection and repair / Safety and health management / Sales analysis and budget management / Shift scheduling / Staff development management
Recommended Skills
Customer satisfaction improvement / Event planning and operations / Foreign language support / IT literacy (reservation system) / Promotion planning
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because smooth interactions with staff and customers are essential. |
| Initiative & Leadership | Because proactive actions for facility improvements and service enhancements are important. |
| Planning & Organization | Because multiple tasks such as shift management and event planning need to be coordinated. |
| Problem Solving | Because quick judgment is required for handling complaints and resolving troubles. |
Related Qualifications
- Ordinary motor vehicle class 1 driver's license
Aliases
- Bowling Alley Manager
Related Jobs
- Golf Course Manager
- Leisure Facility Manager
- Pool Facility Manager