Boarding Pass Consignment Sales Agent
じょうせんけんいたくはんばいにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Passenger and Freight Clerks
Summary
Boarding pass consignment sales agents receive consignment from ship operating companies to sell and issue boarding passes for ferries and cruises.
Description
Boarding pass consignment sales agents, consigned by ship operating companies, sell and issue boarding passes for ferries, cruises, etc., at port terminal counters or travel agency windows. They handle customer reservations, fare calculations, ticket issuance system operations, and payment processing, as well as seat assignments, connection arrangements, changes, and cancellations. Accurate issuance and courteous customer service are required, and they provide guidance using the latest information on routes, timetables, and fare structures.
Future Outlook
While the spread of online ticketing reduces face-to-face sales, the role of sales agents with specialized knowledge remains important for complex itineraries and high value-added cruise demands.
Personality Traits
Able to pay attention to details / Bright and good at communication / Polite and courteous
Work Style
Career Path
Ticket counter clerk → Senior ticket clerk → Travel agency staff → Travel consultant → Branch manager / Manager
Required Skills
Basic PC skills / Customer service skills / Fare calculation / Ticket issuance system operation
Recommended Skills
Foreign language conversation / Hospitality sales skills / Travel product knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in fares, dates, or itineraries are not tolerated. |
| Communication Skills | Frequent customer service requires the ability to provide accurate guidance. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily routine tasks, so creativity is not particularly required. |
| Physical Stamina & Endurance | Primarily desk work with low physical demands. |
Related Qualifications
- Travel services handling supervisor
Aliases
- Ferry Ticket Salesperson
- Ship Ticket Salesperson
Related Jobs
- Airline Ticket Consignment Salesperson
- Travel Agency Counter Clerk