Beauty Salon Reception Staff (Non-Beautician)
びようしつうけつけがかり
Industry & Occupation
Classification
Summary
Clerical position at beauty salons handling reception for walk-in customers, reservation management, phone responses, etc.
Description
Beauty salon reception staff (non-beauticians) are clerical workers responsible for all aspects of customer service at beauty salons. They greet customers with a smile upon arrival, confirm and modify reservations, manage vacancies, handle phone calls, input and update customer information, and perform accounting tasks (cash and credit card settlements). They also handle salon cleaning, inventory management, product display, and next-visit guidance for customers, contributing to smooth salon operations and enhanced customer satisfaction. They do not perform beautician services (such as haircuts, coloring, perms, etc.).
Future Outlook
The number of beauty salons remains stable, and receptionist roles emphasizing hospitality to enhance customer experience will maintain steady demand, while operational changes are expected due to the introduction of online reservation systems and similar advancements.
Personality Traits
Attentive / Cheerful Personality / Patient / Strong Sense of Responsibility
Work Style
Contract Employee / Full-time Employee / Part-time / Part-time Worker / Shift Work
Career Path
Chief Reception Staff → Salon Manager → Store Manager → Head Office Staff (Training and Operations)
Required Skills
Basic PC Operation / Customer Information Management / POS Register Operation / Phone Response Skills / Reservation Management System Operation
Recommended Skills
Complaint Handling / English (Conversational) / Office Software / Service Manners
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in entering reservations or customer information can lead to trouble. |
| Communication Skills | Because smooth communication with walk-in customers and staff is central to the job. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly routine tasks, so creative thinking is not particularly required. |
Related Qualifications
- Secretarial Certification
- Service Hospitality Certification
Aliases
- Reception Staff
- Salon Reception
Related Jobs
- Beautician
- Esthetician
- Nail Technician