Bar Madam
ばーまだむ
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A professional who serves drinks to customers in high-end bars, manages store operations, and oversees staff.
Description
A bar madam is a position in a bar that handles welcoming customers, mixing and serving drinks, providing customer service through conversation, and managing overall store operations. Utilizing expert knowledge of a wide range of alcoholic beverages such as cocktails, whiskey, and wine, they create drinks tailored to customers' preferences. They also engage in management tasks such as staff training and shift scheduling, inventory management, and sales analysis. Through strong communication skills and a spirit of hospitality, they foster repeat customers and enhance the bar's brand value.
Future Outlook
Demand for high-end bars and unique bars is increasing, and the value of bar madams who can provide differentiated services tends to rise. On the other hand, responding to fluctuations in inbound demand and intensifying market competition presents challenges.
Personality Traits
Work Style
Career Path
Bartender → Chief Bartender → Bar Manager → F&B Manager → Independent Operation
Required Skills
Alcoholic Beverage Knowledge / Cashier Operation / Cocktail Mixing / Customer Service Manners / Inventory Management
Recommended Skills
English Conversation / Marketing / SNS Management / Wine and Whiskey Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because meticulous attention is needed to maintain drink portions and quality. |
| Communication Skills | Because advanced communication skills are required for dialogue with customers and understanding their needs. |
| Creativity & Ideation | Because creativity is required for developing original cocktails and performances. |
| Physical Stamina & Endurance | Because there is a lot of long-hour standing work and night shifts, requiring physical stamina. |
| Stress Tolerance | Because customer service during busy times and nighttime work continue, with high mental and physical stress. |
Related Qualifications
- Japan Bartenders Association Certified Bartender
- Sommelier
Aliases
- Bartender
- Female Bartender
Related Jobs
- Bar Owner
- Bartender
- Restaurant Manager