Floor Lady (Bar)
ふろあれでぃ
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Hospitality Entertainment Workers and Geisha
Summary
A job on a bar's floor handling customers, providing drinks, and livening up the store's atmosphere through conversation and entertainment.
Description
Floor Lady (Bar) is a role where you serve drinks to customers on the bar's floor, maintaining and improving the store's service quality and atmosphere through conversation and pouring drinks. Main duties include guiding customers, handling drink orders, customer service via pouring and conversation, cleaning around tables, providing service in line with the store's manners and rules, and creating the venue's atmosphere. Some stores implement a nomination system or back system, where rewards increase based on effort. Working hours are mainly night to late-night shifts, with emphasis on communication skills, hospitality, and stress tolerance.
Future Outlook
Amid ongoing labor shortages across the nighttime service industry, the adoption of SNS and the spread of cashless payments are advancing, with customer service skills for both online and offline increasingly demanded in the future.
Personality Traits
Work Style
Career Path
Chief/Section Chief → Store Manager → Area Manager → Independent (Owner)
Required Skills
Communication Skills (Conversation) / Customer Service Manners / Hospitality / Liquor Knowledge
Recommended Skills
English Conversation (Beginner) / Karaoke Support / Mental Training / Simple Drink Preparation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Requires flexible responses according to customer demographics and store atmosphere. |
| Attention to Detail & Accuracy | Requires detailed attentiveness tailored to customers' preferences and atmosphere. |
| Communication Skills | Because conversation and attentiveness to guests are central. |
| Stress Tolerance | Due to mental stress from late-night shifts and handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Less complex logical thinking, mainly simple judgments focused on reading the atmosphere. |
| Numerical & Quantitative Analysis | Bill management and sales calculations do not tolerate errors, but advanced mathematical analysis is not needed. |
Aliases
- Bar Girl
- Floor Hostess
- Hostess
Related Jobs
- Bartender
- Cabaret Hostess
- Club Hostess