Banquet service clerk
えんかいがかりじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Sales and Marketing Clerical Occupations
- Minor : Other Sales and Marketing Clerical Occupations
Summary
Clerical position handling reception, reservation management, billing, and other tasks for parties and meetings at hotels or banquet halls.
Description
Banquet service clerks handle clerical tasks such as accepting reservations for banquets and parties from customers, preparing quotes, processing contracts, and issuing invoices. They coordinate with related departments on preparation status for the event day, supporting venue layouts, equipment arrangements, menu confirmations, etc. They accurately grasp customer needs and contribute to smooth operations with meticulous attention to detail.
Future Outlook
Stable job openings are expected due to recovery in tourism and accommodation industries and increasing event demand. IT skills and multilingual capabilities will become increasingly important.
Personality Traits
Attentive to details / Flexible and adaptable / Strong sense of responsibility / Team player
Work Style
Career Path
Banquet affairs staff → Senior banquet service clerk → Event planner → Banquet sales → Hotel manager
Required Skills
Business manners (telephone response) / Invoice issuance / Office software / Reservation management system operation
Recommended Skills
English email correspondence / Hospitality skills / Project management basics
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To avoid errors or oversights that could lead to decreased customer satisfaction. |
| Communication Skills | To collaborate smoothly with customers and internal/external stakeholders. |
| Planning & Organization | Necessary for efficient schedule management and venue preparation. |
| Stress Tolerance | Necessary to respond calmly to tight deadlines or sudden changes. |
| Collaboration & Teamwork | To advance tasks in collaboration with banquet operations staff. |
Related Qualifications
- Secretary Certification
- Service Hospitality Practical Certification
Aliases
- Banquet affairs staff
- Banquet clerk
Related Jobs
- Hotel receptionist
- Sales assistant
- Sales clerk