Insurance clerk (Bank)
ほけんがかりじむいん（ぎんこう）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Insurance Agents and Brokers
Summary
Clerical position that handles contract procedures and administrative processing for life and casualty insurance at bank counters, supporting product guidance and contract management for customers.
Description
Insurance clerks (bank) are responsible for product explanations of life and casualty insurance at bank counters, application procedures, preparation and submission of review documents, issuance and management of certificates after contract establishment, etc. They conduct interviews on customers' life plans and needs, guide appropriate insurance products, and also perform maintenance tasks (changes or cancellation procedures for contract contents). This occupation requires accurate administrative processing and compliance adherence while collaborating with related departments within the bank and insurance company headquarters.
Future Outlook
Insurance needs aligned with aging and life stages will remain stable. While online handling skills become important with the spread of digital procedures, face-to-face proposal skills will continue to be required, increasing demand for talent with both skill sets.
Personality Traits
Good listener / Likes communication / Polite and sincere / Strong sense of responsibility
Work Style
Career Path
Insurance clerk → Senior insurance clerk → Insurance sales representative → Counter supervisor → Branch operations management
Required Skills
Communication skills (customer service) / Data entry / Insurance product knowledge / PC basic operations / Solicitor registration tasks
Recommended Skills
Banking operations exam preparation / Business manners / English document reading / Financial planner qualification
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in document input or misdelivery can lead to serious problems. |
| Communication Skills | Ability to accurately grasp customer needs and explain them clearly is essential. |
| Stress Tolerance | Requires stable handling under pressure, such as quotas and complaint responses. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Routine procedures are the focus, with accuracy valued over creative thinking. |
| Physical Stamina & Endurance | Primarily desk work at a desk, with low physical load. |
Related Qualifications
- Banking operations certification
- Casualty insurance solicitor qualification
- FP Level 3
- Life insurance solicitor qualification
Aliases
- Bank insurance clerk
- Insurance clerk
Related Jobs
- Bank teller
- Financial clerk
- Insurance salesperson