Bank External Affairs Officer
ぎんこうとうしょうがいがかり
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Financial and Insurance Sales Representatives
Summary
Bank external affairs officers propose and sell financial products such as deposits, loans, and investment products to individual and corporate customers, and build and maintain relationships with customers as sales professionals.
Description
Bank external affairs officers belong to branches or sales offices and propose and sell various financial products and services such as deposits, loans, investment trusts, and insurance to individual and corporate customers. They accurately grasp needs through customer visits and interviews, conduct risk assessments and credit analysis, and propose optimal solutions. They also build long-term trust relationships through contract procedures, after-sales follow-up, and regular customer visits. Internally, they collaborate with credit management and product development departments to ensure compliance with laws and regulations while conducting sales activities.
Future Outlook
The role of face-to-face external affairs is changing due to low interest rates and the spread of online banking. Amid advances in AI-driven customer analysis, advanced consulting skills and proficiency in digital tools will be key in the future.
Personality Traits
Honest / Personable / Proactive / Strong Sense of Responsibility
Work Style
Direct to/from Work Allowed / Flexitime / Full-time / Remote Work / Transfers Possible
Career Path
新入渉外係 → シニア渉外係 → チームリーダー／マネージャー → 支店長候補 → 本部企画・営業戦略担当
Required Skills
Credit Risk Assessment / Customer Management (CRM Tools) / Customer Needs Interviewing / Financial Product Knowledge / Negotiation Skills / Proposal Preparation / Regulatory Compliance Knowledge
Recommended Skills
Communication Skills (English) / Data Analysis / Financial Planning / Marketing Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accurate verification of contracts and legal compliance is required. |
| Communication Skills | Essential for building trust with customers. |
| Initiative & Leadership | Proactive action is important for new customer development. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work and customer visits, with little heavy labor. |
Related Qualifications
- Banking Operations Examination
- Certified Financial Planner
- Securities Representative Type 1
Aliases
- Bank External Affairs Staff
- Corporate Sales Representative
- External Affairs Officer
Related Jobs
- Bank Teller
- Corporate Sales Representative
- Insurance Salesperson
- Securities Salesperson