Bank Cashier
ぎんこうすいとうがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Accounting Clerical Occupations
- Minor : Deposit and Savings Counter Clerks
Summary
Bank cashiers handle clerical duties at the window, such as deposits and withdrawals, transfers, currency exchange, and account openings related to deposit accounts.
Description
Bank cashiers (tellers) perform clerical procedures at the window as bank staff, including deposits, withdrawals, transfers, currency exchange, account openings, and passbook entries. Since they handle cash, accuracy is essential, and they provide smooth services while responding to customer inquiries. They also handle data entry using bank systems, document preparation, and assistance with ATM management. In recent years, the spread of online banking has led to efficiency improvements in window operations, but face-to-face courteous customer service and the ability to handle complex procedures are highly valued.
Future Outlook
While automation of window operations advances due to the spread of ATMs and online banking, there will continue to be steady demand for counters requiring advanced customer service skills.
Personality Traits
Able to provide bright and polite customer service / Honest / Meticulous / Polite and courteous / Strong sense of responsibility
Work Style
Face-to-face customer service / Shift work / Stationed at branch / Weekend work
Career Path
Bank Cashier → Bank window staff → Loan window staff → Branch examiner → Branch manager assistant → Branch manager
Required Skills
Account opening/change procedures / Bank system operation / Cash handling / Ledger entry / PC basic operation / Transfer procedures
Recommended Skills
Bookkeeping knowledge / Communication skills (English) / Communication skills training / Financial product knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Handling money means no room for errors. |
| Communication Skills | Mainly customer-facing, requiring accurate communication. |
| Numerical & Quantitative Analysis | Ability to calculate numerous amounts without error is necessary. |
| Stress Tolerance | Calmness is required during busy periods and trouble handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Routine tasks predominate, emphasizing accuracy over creativity. |
| Physical Stamina & Endurance | Mostly sedentary work with low physical demands. |
Related Qualifications
- Banking Operations Certification
- Japan Chamber of Commerce Bookkeeping Certification Level 3
Aliases
- Bank window clerk
- Teller
- Window staff
Related Jobs
- Bank sales position
- Loan window staff
- Window clerk