Sales Assistant (Automobile)
はんばいアシスタント（じどうしゃ）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Automobile and Auto Parts Sales Clerks
Summary
A job that supports sales activities such as product explanations to customers, negotiation support, and test drive guidance at automobile dealers or sales stores.
Description
Sales Assistant (Automobile) works in collaboration with sales staff at automobile dealers or sales stores, handling customer service and negotiation support. Main duties include greeting visitors, listening to customer needs, preparing quotations, arranging and guiding test drives, inventory management, and showroom maintenance. Additionally, assists in preparing contract documents, provides after-sales service guidance, proposes car accessories and options, and contributes to improving customer satisfaction. Requires knowledge of automobile models and specifications, PC skills for quotation and customer management systems, and communication abilities.
Future Outlook
Due to changes in the automobile market, electrification, and the advancement of online sales, the demand for sales support to enhance customer experience is expected to remain stable. In particular, the market value of personnel with knowledge of EVs and subscription models is increasing.
Personality Traits
Able to provide bright and courteous customer service / Able to respond flexibly / Has hospitality / Polite and meticulous
Work Style
Face-to-Face Customer Service / Shift Work / Showroom Work / Weekend and Holiday Work / With Quota
Career Path
Sales Assistant (Automobile) → Automobile Sales (Sales) → Store Manager → Sales Leader → Area Manager
Required Skills
Communication Skills / Customer Management Software / Inventory Management / Ordinary Motor Vehicle Driver's License
Recommended Skills
Automobile Knowledge (Models and Specifications) / CRM Tool Operation / Customer Service Manners / English Conversation / Negotiation Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Essential for accurate preparation of contract documents and vehicle specification confirmation. |
| Communication Skills | To elicit customer needs and build trust. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
- Salesperson Qualification (Grade 3 or higher)
Aliases
- Automobile Sales Assistant
Related Jobs
- Automobile Sales
- Car Dealer Sales
- Sales Assistant
- Salesperson