Guide Clerk (Company)
あんないがかり
Industry & Occupation
Classification
Summary
A job that handles visitor reception, phone responses, and guidance at a company's reception desk, facilitating smooth communication inside and outside the company.
Description
Guide clerks belong to the company's reception department, handling visitor reception, confirmation of visit purposes, transfers to employees, guidance to meeting rooms or offices, primary responses to phones and emails, and management of visitor records. They play a role that influences the company's first impression through visitor handling, requiring knowledge of business manners, etiquette, and security management.
Future Outlook
The role as the face of the company will be maintained, and even as AI guidance systems are introduced, demand for personnel with hospitality and flexible response capabilities is expected to remain stable.
Personality Traits
Attentive to Others / Cheerful Personality / Likes Talking to People / Polite and Courteous
Work Style
Career Path
Reception Leader → General Affairs Staff → Secretary → Personnel and Labor → Office Management
Required Skills
Business Manners / Office Software / Phone Handling Skills / Visitor Management System
Recommended Skills
Communication Skills (English Service) / Communication Skills Training / Data Entry / Presentation Material Creation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To accurately handle visitor information and prevent transfer errors. |
| Communication Skills | To clearly communicate with visitors and internal staff. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because responses are primarily according to the manual. |
| Learning Agility & Knowledge Acquisition | Because the frequency of acquiring specialized knowledge is not high. |
| Numerical & Quantitative Analysis | Because there is little complex numerical analysis. |
Related Qualifications
- Business Manners Certification
- MOS（Word / Excel）
- Secretarial Certification
Aliases
- Front Staff
- Reception Clerk
- Reception and Guide Clerk
Related Jobs
- General Affairs Staff
- Office Assistant
- Reception
- Secretary