Call Center Operators X Required Skills

Honorific Language (1) Information search (1) Inquiry Management Tools (1) KPI Management (1) Listening (1) Manual Compliance (1) Marketing Knowledge (1) Office Software (1) Office software (dedicated terminal handling) (1) Order data entry (1) PC Basic Operation (1) PC Basic Operations (CRM System) (1) PC basic operation (data entry) (1) PC operation (1) Phone response skills (1) Product Knowledge (1) Product/Service Knowledge (1) Questionnaire administration (1) Record Keeping (1) Reservation management system operation (GDS) (1) Shift Creation (1) Talk Script Operation (1) Telephone Handling Skills (1) Telephone Response (1) Telephone Response Skills (1) Telephone response (1) Training and Coaching (1) Typing (1) Typing Skills (1) Typing skills (1)