Call Center Operators X Required Skills

Basic PC Operation (8) CRM System Operation (6) Listening Skills (5) Phone Handling (4) Phone Response Skills (3) Telephone Handling (3) Complaint Handling (2) Customer service skills (2) Data Entry (2) Office software (2) Phone handling (2) Telephone response skills (2) Basic English conversation (1) Basic IT knowledge (1) Basic PC Operations (CRM System) (1) Basic PC operation (CRM system) (1) Business Manners (1) Business System Operation (1) CRM system operation (1) CTI System Operation (1) Communication Skills (Etiquette) (1) Communication Skills (Japanese) (1) Communication skills (customer service) (1) Communication skills (phone/email) (1) Complaint handling (1) Conducting Surveys (1) Customer Management (CRM Tool) (1) Data entry (1) FAQ Manual Reference (1) FAQ/manual reference (1)