Telephone and Internet Customer Service Occupations X Required Skills

Manual Compliance (1) Marketing Knowledge (1) Office software (dedicated terminal handling) (1) Order Management (1) Order and Inventory Management (1) Order data entry (1) Order management (1) Order management system operation (1) PBX Operation (1) PC Basic Operation (1) PC Basic Operations (CRM System) (1) PC basic operation (data entry) (1) PC operation (1) Phone handling skills (1) Phone response skills (1) Product Knowledge (1) Product Registration (1) Product registration (1) Product/Service Knowledge (1) Product/service knowledge (1) Questionnaire administration (1) Record Keeping (1) Reporting, contacting, consulting (1) Reservation management system operation (GDS) (1) Search system operation (1) Shift Creation (1) Spreadsheet Software (1) Switchboard operation (1) Talk Script Creation (1) Talk script implementation (1)