Telephone and Internet Customer Service Occupations X Required Skills

Communication skills (customer service) (1) Communication skills (email/phone) (1) Communication skills (phone/email) (1) Complaint handling (1) Conducting Surveys (1) Customer Management (CRM Tool) (1) Customer Relationship Management (1) Customer information management (1) Customer service (1) Data Analysis (1) Data analysis (1) EC Site Operations (1) EC platform operations (1) EC site management (1) Excel (basic) (1) FAQ Manual Reference (1) FAQ/manual reference (1) FAX Equipment Operation (1) Foreign Language Proficiency (1) HTML and CSS (1) Honorific Language (1) Information Search (1) Information search (1) Inquiry Management Tools (1) Internet Basics (1) Inventory Management System Operation (1) Inventory management system operation (1) KPI Management (1) Language Skills (Telephone Conversation) (1) Listening (1)