Planning & Organization × Classification Details: Telephone and Internet Customer Service Occupations
6 matching jobs found.
Operator (Telephone switchboard operator)
A job that operates a company's or organization's telephone switchboard, handles incoming and outgoing internal and external calls, transfers them, and responds to customer and internal inquiries.
Customer Consultation Counter Staff (Telephone-based)
A clerical job that handles customer inquiries and complaints via phone, provides service guidance, and resolves problems.
International Telephone Operator
A job that connects telephone lines between overseas and domestic locations, manages call quality, and provides guidance in multiple languages.
Telecommunicator
A job that responds to customer inquiries via telephone or the internet, providing information and solving problems.
Telephone Survey Interviewer
A clerical job that conducts questionnaire surveys using the telephone, collects, enters, and manages responses.
Directory Assistance Operator
Directory assistance operators respond to callers' inquiries over the phone and provide the desired phone numbers and related information.