Communication Skills × Classification Details: Telephone and Internet Customer Service Occupations
48 matching jobs found.
Internal telephone switchboard operator
A job that operates telephone switchboards (PBX) within companies or facilities, handling connections and transfers between internal and external lines, and call transfers.
Call Center Operator
A job that responds to customer inquiries, requests, and complaints via phone or internet, providing information and solving problems.
Call Center Supervisor
Role of overseeing operator management, quality improvement, and operational efficiency in a call center, while leading the team.
Customer Consultation Counter Staff (Telephone-based)
A clerical job that handles customer inquiries and complaints via phone, provides service guidance, and resolves problems.
International Telephone Operator
A job that connects telephone lines between overseas and domestic locations, manages call quality, and provides guidance in multiple languages.
External Help Desk Receptionist (Phone-Based)
Job involving primary reception of inquiries from external users via phone and escalation to specialized departments as needed.
Chat Support Staff
Clerical job that responds to inquiries from customers or users via text chat, providing guidance and problem resolution.
Interviewer (Market Research) (by Telephone)
A job that conducts questionnaire surveys based on statistical methods using the telephone to grasp market trends and customer awareness.
Mail-order reception clerk (telephone-based)
A clerical position that receives orders for mail-order products and services via telephone, handles customer service, and enters order data.
Mail-Order Store Manager
A position that oversees all aspects of store operations in mail-order sales (EC), including product planning, order processing, customer service, inventory management, and sales analysis.